To view our return policy please click here.

How do I make a return?

In-store Return Process:

To initiate a return for eligible merchandise within the 30-day window, please bring the item and the original receipt to our Scottsdale store location. Our team will inspect the item and proceed with the return process if it meets the criteria.

Online Return Process: 

Step 1: Go to https://account.shopgorgeousthings.com/ and login using the same email you provided at checkout when purchasing the order you want to return. Once you enter your email you will be sent a 6-digit verification code via email or phone number to access your account. Please note, that customer accounts do not use passwords and are only accessible through the 6-digit verification code.

Step 2: Once you have logged in to your account find the order you would like to return, click start a return.

Step 3: You will receive an email showing approval of items accepted or rejected for return. If your items have been accepted you will receive a shipping label to send the accepted item(s) back. Please package your merchandise with care and include all original packaging. 

Step 4: Once we have received and processed your return you will receive an email stating confirmation of your refund total. Please allow 5-7 business days to see the refund in your bank account.

We don't guarantee that we will receive your return and we are not responsible for your return until proof of delivery to Gorgeous Things located at 7088 E Fifth Ave Scottsdale, AZ  85251. Gorgeous Things cannot take responsibility for items lost in transit or damaged.